Cuffe.net

Privacy policy

Cuffe.net is owned and operated by Michael Cuffe based at March Cambridgeshire PE15 8NB
The person responsible for the safe storage and administration of information submitted to this site is Michael Cuffe or any authorised person appointed by Michael Cuffe.

The terms I, We, Us. used in this privacy policy refers to Cuffe.net

Cuffe.net respects your privacy while browsing this website. While visiting this website we do not collect any personally identifiable information about you or track your browsing habits outside of this website.

We will never pass or reveal any personally identifiable information freely and knowingly given to us via the contact forms with any third party or organisation.

If we need to involve a third party or partner to provide you with a service, we offer e.g., Hosting, we will obtain your full consent prior to passing any contact details to any third party.

Should the unlikely situation arise, we will comply with the release of information subject to a court order in the UK or any other country with the legal authority to request such information from us.

We will never market you with offers or promotions unless you specifically sign up or request in writing to receive such information or service from us.

We aim to only collect, and store essential information needed to provide you with the service we offer or fulfil an order placed with us.

Non personally identifiable Information collected while browsing or visiting this site

The secure server that hosts this website will collect the country you are in, the operating system and browser you are using (if known) the pages you visit, and an average time spent looking at the pages.

We also use Third party services provided by Google Analytics and Microsoft Clarity to collect information while browsing the site.  Analytics anonymously collects information such as The country you are in, the city you are in (if known), The operating system you are using (if known) the pages you visit, average time spent viewing the pages and if you go past the first page on your visit, if you are a new visitor, and if you are a returning visitor. This allows us to monitor the success of a promotion or offer that we may occasionally introduce to the site. We do not collect any demographic information such as age, gender, or interests.

Why do we collect and analyse this information

We use analytical information collected to help improve our website for the visitor. The internet is now accessible using many technologies such as mobile phones and even your TV.
Using analytics, we can analyse problems encountered by visitors using a certain technology or operating system. It also helps us identify searched content and referring search engines.

Personally Identifiable Information we store from any information you freely and knowingly provide us via a contact form on this website.

The information you provide via any input form is stored on a database and/or an email server and includes: -

Your Name, Your email address, Your contact number, The content of your message and on occasion your IP address.

Why? To enable us to contact you in relation to your enquiry and form a conversation history. IP addresses may be collected and stored as a security measure, by collecting the IP address we can identify repeated submission or Bot attacks and allow us to block repeated submissions from a given IP address.

Personally Identifiable Information we store from any information you freely and knowingly provide us via an estimate form on this website.

Your Name, your email address, your contact number, the content of your message including all completed fields and on occasion your IP address.

Why? To enable us to contact you in relation to your enquiry. To form a conversation history enabling us to provide an estimate to you. To provide a reference record if the enquiry moves forward to a contract or offer. IP addresses may be collected and stored as a security measure, by collecting the IP address we can identify repeated submission or Bot attacks and allow us to block repeated submissions from a given IP address.

Client login forms

Logged in clients can see their profile once logged in. The client is free to edit their profile as required. The Client can request any information we have on file or request that profile information be deleted.

How long do we store personal or personally identifiable information?

That depends on the type of order, request, or service that we provide to you.
General enquiries via contact forms that do not progress into an order with us will be reviewed after 90 days or sooner and deleted from the website database and email server.

Active customers who have been provided a service by us will remain indefinitely, will be reviewed after 12 months of inactivity, or can be removed by request.

Registered users of this site will remain indefinitely, registered users can delete their profile at any time via login or will be removed following a reminder from us after 12 months of inactivity.

Who can see this information?

Only us, we do not share your personal data or any other information you provide to this site.

If we act on behalf of a client to provide a service from a third-party e.g., software vendor or hosting provider, we may need to provide your personal information to that provider. This will only be done with the full understanding and written permission from the client. Any details provided by Cuffe.net would be limited to information that the client would have to provide if dealing directly with the third-party provider.

Is the stored information secure

We take all reasonable steps to protect the integrity of this website to keep all databases and email servers secure. Our hosting provider is GDPR compliant and is committed to informing us within 72 hours of any security breach on its servers.

Simmerly if we become aware of any security breach with our records, we will inform you within 72 hours to inform you that your stored information may have been compromised or accessed.
We do not keep paper copies of the information provided and all databases and email servers are password protected.